India’s SBI and HCL Software Team Up for Enhanced Digital Customer Engagement


April 30, 2024

Tech News

India’s SBI has partnered with HCL Software to modernize its operations and enhance customer engagement through personalized communication across digital channels. This five-year agreement involves deploying the HCL Unica platform, adhering to security requirements and leveraging AI and real-time data for improved marketing efficiency and customer interaction.

Samsung Malaysia has launched an interactive escape room adventure at Semua House, utilizing the Galaxy S24 series. This event, in collaboration with Bomb Battle, invites participants to join a space exploration team and navigate through challenges using the Galaxy S24’s features. The adventure aims to provide a unique experience while showcasing the phone’s capabilities.

Paramount CEO Bob Bakish has stepped down as the company approaches a merger, potentially with Skydance Media. Paramount will now be led by a committee of three executives. Bakish’s departure comes amid discussions of a merger that includes a significant cash infusion from Skydance Media and a shift in shareholder stakes.

The United Nations has established a panel to develop guidelines for mining critical minerals needed for renewable energy technologies. The Panel on Critical Energy Transition Minerals aims to ensure environmental and social standards in the mining process, addressing the rising demand for minerals like lithium, cobalt, and copper.

A conference in Vienna has highlighted the urgent need for regulatory control over AI-integrated military technologies, including autonomous weapons systems. Austrian Foreign Minister Alexander Schallenberg referred to this as the “Oppenheimer Moment” of our generation, emphasizing the need for international cooperation to manage the proliferation and potential misuse of AI in warfare.

Tech Explained

AI – AI, or artificial intelligence, refers to the simulation of human intelligence processes by machines, particularly computer systems. AI technologies are used in various industries to perform tasks that typically require human intelligence, such as learning, problem-solving, and decision-making.

Martech – Martech, short for marketing technology, encompasses the tools and technologies that marketers use to plan, execute, and measure marketing campaigns. It includes software platforms and technologies that enable personalized communication, data analysis, and customer engagement.

Autonomous Weapons – Autonomous weapons are military systems that can independently select and engage targets without human intervention. These AI-integrated weapons raise ethical and legal concerns regarding their use in warfare and the potential for unintended consequences.

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