Consider this real-life case. A company hired a web design company to develop its web site, and also hosted it. RM5000 paid. The web site was done.
One year later, the domain was about to expire, the company charged them another RM1000 plus for maintenance fee. The client wanted to change web hosting provider but the company held on to the web site and refused to release a copy of the web site to the client, claiming it as their copyright.
Worse still, the client’s domain name had been registered under the web design company’s name. The company is the domain name’s legal owner. Now the client must renew with them and pay them so much to get back their domain name and web site.
So next time before you hire a web designer, consider this:
- If they register your domain name, make sure they register under your name. You can check by doing a WHOIS search on your domain name.
- Understand completely what you are paying to the web designer for the domain name, hosting and web development.
- Make sure the web site copyright belongs to you. Include a copyright notice on your web site.
- Sign an agreement with your web designer to clarify all terms.
- Make sure you have all the necessary server settings including FTP (File Transfer Protocol) settings.
- Periodically backup your web site to your computer by using FTP.
- Make sure you renew your domain name and hosting before the expiry date.
If you are having any problem with your service provider, feel free to contact us for help.